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Privacy Policy

How we collect, use and protect your data. Last updated: 7 March 2025.

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1. Who we are

StudyFlow ("we", "us", "our") is an AI-powered study companion operated from Belgium. Our application is available at app.studyflow.courses. For privacy-related questions, contact us at info@studyflow.courses.

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2. Data we collect

We collect the following categories of personal data:

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Account data

Name, email address, profile picture (from Google/Microsoft SSO)

Purpose: Authentication, account management

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Course materials

PDFs, images, custom prompts you upload

Purpose: Generating AI study content

Generated content

Summaries, exam questions, study plans, quiz results

Purpose: Providing the service

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Usage data

Token consumption, feature usage, login timestamps

Purpose: Service improvement, subscription enforcement

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Payment data

Subscription tier, Stripe customer ID

Purpose: Payment processing (Stripe handles card details — we never see or store them)

Preferences

Education level, language, role, study settings

Purpose: Personalising AI output

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Cookie consent

Your cookie preference choice

Purpose: Remembering your consent decision

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3. How we use your data

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Provide the service

Process your course materials with AI, generate study content, manage your account and subscription.

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Improve the product

Aggregate, anonymised usage statistics help us understand which features are used most.

Communicate

Transactional emails (account confirmation, password reset) and optional product updates via Resend.

Legal compliance

Fulfil legal obligations under EU/Belgian law.

We do not sell your personal data. We do not use your course materials to train AI models.
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4. AI processing

When you upload course materials or request AI-generated content, your data is sent to Anthropic (Claude API) for processing. Anthropic's data handling is governed by their privacy policy.

Anthropic does not use API inputs/outputs to train their models.
API data is retained by Anthropic for up to 30 days for trust & safety purposes, then deleted.
Pro users who provide their own API key interact with Anthropic directly under their own agreement.
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5. Data storage and security

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Database — Hosted on Supabase (PostgreSQL) with row-level security, encrypted at rest and in transit.

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File storage — Uploaded files stored in Supabase Storage with access policies per user.

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Application hosting — Fly.io (EU region).

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Authentication — Supabase Auth with OAuth 2.0 (Google, Microsoft). Passwords are hashed with bcrypt.

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Payments — Processed by Stripe. We store only Stripe customer IDs, never card details.

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6. Cookies

We use the following types of cookies:

Required

Essential cookies

Required for authentication and basic functionality. These cannot be disabled.

Optional

Analytics cookies

Help us understand how visitors use the website. Only set if you consent.

You can manage your cookie preferences at any time using the cookie banner or by clearing your browser cookies.

7. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access

Request a copy of your personal data.

Rectify

Correct inaccurate data.

Erase

Request deletion of your account and associated data.

Port

Receive your data in a machine-readable format.

Object

Object to processing for specific purposes.

Withdraw consent

Withdraw cookie or marketing consent at any time.

To exercise any of these rights, email info@studyflow.courses. We will respond within 30 days.

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8. Data retention

Account data is retained for as long as your account is active.
Course materials and generated content are deleted when you delete a course or your account.
Usage logs are retained for 12 months for service improvement, then anonymised.
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9. Third-party services

Supabase

EU

Database, auth, storage

Anthropic (Claude)

US

AI processing

Stripe

US/EU

Payment processing

Resend

US

Transactional email

Fly.io

EU

Application hosting

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10. Children's privacy

StudyFlow is intended for students aged 16 and older. We do not knowingly collect data from children under 16. If you believe a child has created an account, please contact us and we will delete it promptly.

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11. Changes to this policy

We may update this privacy policy from time to time. Material changes will be communicated via email or an in-app notification. The "last updated" date at the top reflects the most recent revision.

12. Contact

For questions, requests or complaints about this privacy policy, reach us at:

info@studyflow.courses

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